Returns And Refund

  • Home
  • Returns And Refund

At ShopBeat, we value your satisfaction and strive to deliver quality products with care. Please review our Return & Refund Policy below before placing your order.

When Are Returns Accepted?

We accept returns only under the following conditions:

  • You received the wrong item.

  • The product was damaged during transit.

We do not accept returns for:

  • Change of mind or dislike of the product

  • Delay in delivery

  • Customised or personalised orders

  • Products without proper proof of damage/wrong item

Return Request Requirements

To request a return, the following are compulsory:

  • Unboxing video clearly showing package opening and product condition

  • Clear images of the wrong or damaged item

  • The product must be unused and in its original packaging

Return requests must be raised within 2 days of receiving the order.

Return Procedure

  • Email us at contact@shopbeat.in or WhatsApp us at +91-9712347911 with your Order ID, unboxing video, and product images.

  • Once approved, you will need to ship the product to our return address.

  • We do not offer pickup services. Shipping charges for returning the product must be borne by the customer.

Return Address:
ShopBeat
703, Silk Route, 150 Feet Ring Road
Beside Aastha Residency Gate
Rajkot, Gujarat 360004
India

Refund Process

  • After we receive and inspect the returned product, we’ll notify you of approval or rejection.

  • If approved, the refund will be processed to your original payment method within 5–7 business days.

  • Shipping charges are non-refundable.

Refunds will be declined if:

  • Unboxing video and photo proof are not shared

  • The unboxing video is edited or unclear

  • The product is used, damaged by the customer, or not in its original condition

Cancellation Policy

  • Orders cannot be cancelled by the customer once they are placed. Please review your order carefully before confirming.

  • ShopBeat reserves the right to cancel an order under specific circumstances, such as:

    • The product is out of stock

    • Pricing or listing error

    • Shipping limitations to your location

    • Any unforeseen technical or business issue

  • If we cancel the order, a full refund will be issued to your original payment method.

For any queries, please contact us with your Order ID.

Contact Us

If you have questions about this policy, feel free to contact us:

📧 Email: contact@shopbeat.in
📱 WhatsApp: +91-9712347911
📍 Address: As listed above